Monitoring and Reporting > SNMP > Default SNMP Queries

steadyPRINT provides a collection of frequently used SNMP queries by default. This collection is divided into three categories: Controlling, Purchasing and Support. To open the Monitoring tab in steadyPRINT, a print server, folder or printer has to be selected. Then switch to the Monitoring tab. Depending on whether the Monitoring tab has been called up on a print server or a printer, different functions are available.

Important	Saving the Settings
	All changes that are made in the SNMP tab, have to be confirmed via the Save button in the ribbon. Configurations that have not been saved will get lost after a change of view.

Monitoring in the Print View

The following figure Monitoring View of Printer gives an example of the Monitoring view of a printer.

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Figure 134: Monitoring View of Printer

Printer Status (only available in tree view)

The steadyPRINT Center displays the printer status directly in the tree (requires activation in the settings). Possible status are No problems (green), Warning (Yellow) and Error (red).

The status of a printer is made up of the status of all assigned SNMP queries (even Own SNMP Queries). Errors are of highest priority followed by warnings. Only if all SNMP queries return the status No problems, the printer status is set to No problems. An error or a warning for the return value of a single SNMP query would set the printer status to error or warning - only the status with the highest priority will be displayed.

Status of a SNMP Query

As with the printer status, possible status of a SNMP query are No Problems (green), Warning (yellow) and Error (red). Which status a SNMP query returns is determined by the saved settings. A query by truth (true or false) is the most simple form and only returns No Problems or Error. When it comes to queries with complex settings, you can define which threshold is supposed to trigger a Warning and which one an Error.

The search function enables you to search for a category, the name of a SNMP query or an assigned Monitoring Profile.

Assignment of Monitoring Profiles

To make sure that you are notified of Warnings or Errors of a SNMP query, a Monitoring Profile has to be assigned to a SNMP query. The column Monitoring Profile shows a list of all Monitoring Profiles from which the desired profile is selected (also see Monitoring Profile). By default, a Monitoring Profile is always assigned to an entire category of SNMP queries. This behavior can be changed to single selection by removing the check mark Select entire category.

List of Default SNMP Queries

In the following, you will find a list of all firmly integrated SNMP queries that are included in the standard:

Name	Description	Options	Category
Expiry date	Date when printer leasing expires.	Specify the expiry date. Define how many days before the expiry this date has to be notified.	Controlling
Total counter reading	Number of all printed pages	Specify at which number of the total of printed pages a warning shall be sent for this printer.	Controlling
Page consumption (average)	Average number of printed pages in a period to be defined.	You can define a time interval for which the average page consumption should be calculated. (Hours, days, weeks, months, etc. or years),	Controlling
Cyan	Fill level of the color cartridge Cyan.	Selection of thresholds (in per cent) for warnings or errors when fill level is below the specified value.	Purchasing
Yellow	Fill level of the color cartridge Yellow.	Selection of thresholds (in per cent) for warnings or errors when fill level is below the specified value.	Purchasing
Magenta	Fill level of the color cartridge Magenta..	Selection of thresholds (in per cent) for warnings or errors when fill level is below the specified value:	Purchasing
Black	Fill level of the color cartridge Black.	Selection of thresholds (in per cent) for warnings or errors when fill level is below the specified value.	Purchasing

For the following queries no individual thresholds can be saved as they are specified by the respective manufacturer.

Note	Page consumption
	Please note that in order to evaluate a precise average value, the Monitoring has to be active over a longer period of time. The Dashboard itself shows this value only if at least two different counter readings are available.

Note	Toner Levels
	As some devices do not return a precise fill level, an accurate display and evaluation are not possible. In such cases an additional information is displayed next to the respective toner cartridges.

Name	Description	Category
Output tray almost full	The output tray of the printer is almost full.	Support
Output tray missing	The output tray is missing.	Support
Output tray full	The output tray is full.	Support
User intervention necessary	A user intervention is necessary. This error occurs when an error has not been defined by the printer.	Support
Cartridge missing	A cartridge is missing or was not properly inserted.	Support
Low toner level	The fill level of a cartridge is low.	Support
Offline	The printer is not accessible.	Support
Paper empty	The paper is empty.	Support
Add paper to continue	Paper has been used up during printing.	Support
Paper tray missing	The paper tray is missing.	Support
Paper jam/print job got stuck	A paper jam might have occurred or a print job cannot be processed.	Support
Due maintenance	A maintenance is due.	Support
Not enough paper	There is not enough paper in the printer.	Support

Prices per Page

The prices per page are assigned per print server or folder for all subjacent printers . An evaluation and calculation of costs for color pages is done through the configuration of custom SNMP queries (see chapter Custom SNMP Queries).

Monitoring View in Print Server and Folder View

The actual configuration does not differ from the configuration of a printer (see figure Print server - folder view Monitoring). Only the display of information varies in some details.

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Figure 135: Print server - folder view Monitoring

Important	Print Server and Folder View - Global Configuration of Printers
	All modifications for SNMP queries that have been done in such a configuration view are taken over by the steadyPRINT Center for all subjacent printers.

Important	Saving the Settings
	All modifications that are done in the SNMP Tab have to be confirmed by the Save button in the ribbon. Configurations that have not been saved will get lost after a change of view!

Note	Print Server and Folder View Compared to Printer
	The only difference between the print server or folder view and a printer view is that no SNMP queries are performed for print server and folder. The print server and folder views only serve as a global configuration of the subjacent printers.