(Last update of this topic: 10-31-2014)
Our customer service will gladly assist you with technical problems occurring during the installation or use of steadyPRINT.
This naturally also includes any possible errors with steadyPRINT when operating under various IT-system environments.
You can always reach our Support during business hours between 9:00 and 18:00 at 0271/31370-30. Should you have concluded a special maintenance contract with us, please use the telephone number indicated in your contract.
Alternatively, you have the possibility of reaching us around the clock per email. Our service staff will contact you as soon as possible during our support hours. To reach us, please use the email address support@k-is.com.
Please also use our Support Search function for frequently asked questions and technical problem solutions on the steadyPRINT website at www.steadyPRINT.com/support.
For further information about the steadyPRINT product, visit our website at www.steadyPRINT.com.
FAQs and Technical Problem Solutions
A well-engineered architecture and easily applicable modules make it possible for you quickly and efficiently deploy steadyPRINT in your printer environment. Should you have problems with steadyPRINT, you will find technical help here. Alternatively, you can use the Support Search function on the steadyPRINT website at www.steadyPRINT.com/support.